At Guanzhou Mega International, we are committed to delivering a smooth, reliable, and efficient shipping experience for every customer. Please review the details of our shipping policy below.
1. Order Processing Time
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day. Processing times may vary depending on product availability and order volume.
2. Shipping Methods
We offer multiple delivery options, including Standard, Expedited, and Express Shipping. Available methods will be displayed at checkout.
3. Shipping Costs
Shipping fees are calculated based on package weight, dimensions, and destination. Charges will be visible at checkout before completing your order. We occasionally offer free shipping promotions on select items.
4. Delivery Time
Estimated delivery times are provided during checkout:
Standard Shipping: 2–7 business days
Expedited & Express: Shorter delivery timelines
5. International Shipping
Currently, we primarily ship within [Your Country/Region]. International shipping options are being expanded — please contact us for rates and delivery timelines.
6. Shipping Confirmation
Once shipped, you’ll receive an email confirmation containing your tracking number so you can monitor your package’s journey.
7. Address Accuracy
Ensure your shipping address is complete and correct. We are not responsible for delays or non-delivery due to incorrect address details.
8. Shipping Delays
Unforeseen factors like weather, holidays, or courier delays may impact delivery times. We’ll inform you of any significant delays.
9. Lost or Damaged Packages
If your package is lost or arrives damaged, contact our customer service immediately. We will assist with claims or replacements when applicable.
10. Returns & Exchanges
Please refer to our Return Policy for detailed return and exchange instructions.